Thera Soft, software development
FREN
New · demo available → Ordia

The referral, photographed.
The appointment, offered.

Ordia reads the imaging referral photographed by the patient, extracts the prescribed exam, the indication, the referring physician, the date and the urgency, then offers appointment slots and books them in the centre’s schedule.

WhatsApp, SMS or email Integrated with TsXcare Local AI, installed on your premises
See the journey Request a demo
Demo conversation: acknowledgement, identity check, three slots offered, booking confirmed with a link to the secure page, then a reminder with “I confirm” and “I need to cancel” (screens in French).
Fictitious patient. Messages sent by Ordia, simulated interface (in French).
The Ordia mascot
The patient journey

From the photo of the referral to the reminder before the appointment.

No more waiting on the phone: everything happens in writing, on the channel the patient has chosen.

The details stay on a personal, secure page: what Ordia read on the referral, with the area the information comes from, then the appointment.

Secure patient page: what we read on your referral, the area of the referral where it was read, then the appointment with a “Cancel this appointment” button (in French).
Secure patient page, fictitious data.
  1. 1They photograph their referral

    From the button on the centre’s website, they choose WhatsApp, SMS or email. An acknowledgement is sent straight away.

  2. 2They confirm their identity

    They do so before any exchange about their appointment.

  3. 3Ordia reads the referral

    Meanwhile: prescribed exam, indication, referring physician, date and urgency.

  4. 4They choose a slot

    Three slots from the centre’s schedule are offered to them.

  5. 5The appointment is confirmed

    Straight away, or after validation by the front desk, depending on how the referral was read.

  6. 6They receive a reminder

    A reminder two days before. The waitlist can offer them a slot that has opened up earlier.

For the front desk

Uncertain cases always go to the front desk, with everything that has been captured.

A work queue brings together the referral, Ordia’s reading, the contact details and the conversation. The medical secretary validates, corrects the procedure or calls the patient back.

Ordia takes simple requests off the front desk’s hands; uncertain cases and any medical question stay with your team.

Ordia Studio · Work queue
Ordia Studio work queue: requests to call back, to schedule and to validate, with the open record of a fictitious patient showing the referral, Ordia’s reading and the appointment to confirm (in French).
Ordia Studio screen, fictitious demo data.
Features

A reading you can check, safeguards throughout.

A reading, with the evidenceExam, indication, referring physician (RPPS), date, clinical context and urgency, with the area of the referral each item comes from.Imaging referrals only.
SafeguardsAn uncertain reading goes to the front desk. Urgency, pregnancy, contrast agent allergy, contrast-enhanced exams and referrals with several exams are always validated by a human.
Several examsSessions linked on the same day, never two MRIs or two CT scans on the same day. An appointment that is already scheduled is detected.
WhatsApp, SMS or emailMinimal mode by default: no health data in messages. The details are on a secure patient page.
Waitlist and follow-upsActive waitlist and automatic follow-ups. Nothing is silently dropped: anything that does not succeed goes to the front desk.
Your scheduleBuilt into TsXcare through TsEndPoint. Ordia also connects to any FHIR-compliant schedule or any schedule that exposes an API.
Ordia Studio

Management and lead users stay in control.

  • Management dashboard: appointments booked autonomously, cases taken over, processing time, cost avoided.
  • Improve Ordia: failures are corrected in one click.
  • Versioned settings, with a simulation before they are applied.
  • Editable messages, in your own words.
  • Named accounts, with two-factor authentication or the facility’s directory.
Ordia Studio · Improve Ordia
“Improve Ordia” page: requests that did not succeed on their own, grouped by cause, with the suggested fix, for example linking a text read on the referral to a procedure in the catalogue (in French).
Ordia Studio screen, fictitious demo data.
Installed on site

The referral is read on your premises.

On your site

Ordia is installed on the customer’s premises, on the THERA EDGE box.

Local AI

CPU only, no graphics card. No external calls while the referral is being read.

Protected data

Personal data encrypted at rest, no personal data in the logs.

Isolation

Strict isolation between customers.

Messages to patients go through the operators chosen by the centre (WhatsApp, SMS, email), with no health data in minimal mode. Ordia is designed for data minimisation.

Safeguards

Ordia reads, structures and suggests. It makes no clinical decision.

Uncertain cases, urgency, pregnancy, contrast agent allergy, contrast-enhanced exams and referrals with several exams always go through the front desk; the radiologist then validates the exam during protocoling, as today.

Ordia, on your own referrals.

Demo available, pilot sites in preparation. Talk to the team that develops it, in Limoges.